Service work tracked from estimate to invoice
Yard work leaks money in the handoffs — an approved estimate nobody billed, parts fitted but never added to the invoice, hours remembered a week late. BerthRight keeps the job, its parts, its labour and its invoice as one record attached to the vessel.
One record from request to payment
A work order carries its operations, parts, time entries and notes from the moment it opens. When the work is done, the estimate becomes an invoice in one step — the parts and hours are already on it, because they were recorded against the job as it happened.
- Operations, parts and time entries recorded against the job
- Estimate-to-invoice in one click, with nothing re-keyed
- Non-billable labour tracked separately from billable hours
- Engine hours recorded against the vessel
Customers request work themselves
Service request forms let boaters describe what they need without a phone call, and you configure the forms so the request arrives with the details your techs actually require. Requests land in the same queue as work you create yourself.
- Configurable service request forms
- Requests arrive with vessel and contact details attached
- Customer-visible notes, so owners can follow progress
Launch and haul scheduling
Launch and haul is its own module rather than a note on a calendar, so spring and fall movements are scheduled, tracked and billed alongside the rest of the yard's work.
Questions about work orders & service
Can customers request service without calling?
Yes. Configurable service request forms let boaters submit work requests online, arriving with the vessel and contact details already attached.
Does the estimate carry through to the invoice?
Yes. Parts, operations and time entries recorded against the work order carry onto the invoice, so an approved estimate becomes a bill in one step without re-keying.
Can I track non-billable labour?
Yes. Non-billable labour is recorded separately from billable hours, so warranty and goodwill work is visible without distorting what the customer owes.
Related
Customer portal
Give slip holders a portal under your own brand to sign contracts, pay invoices, request service and message the office. No app download required.
Read more →Billing & payments
Auto-generated invoices and installment schedules, card and ACH payments through your own Stripe account, plus cash and check recorded in the same ledger.
Read more →See it running your marina.
Request a 20-min walkthrough and we'll show you work orders & service on real marina data.